Are you looking to train your teams quickly, even when they are geographically dispersed? AI could be the solution. Here's how Beyond Retro transformed its operational training with this technology.
The PROBLEM: effectively training international teams
Beyond Retro faced a challenge that you may be familiar with: how to ensure consistent quality across all of their stores around the world.
Their main obstacles:
- Differences in quality and messaging between different points of sale
- Urgent need to train current and future employees
- Traditional video production too complex and costly
- Need for frequent content updates
- Complex multi-country deployment
The OPTIONS considered
Faced with this challenge, Beyond Retro considered four approaches:
- In-person presentations: too complex to replicate and very costly in terms of travel
- PowerPoint documents: uninspiring and forgettable for employees
- Traditional videos: heavy production and distribution difficulties
- AI and avatars: creation of centralized modules that are easily modifiable
The smart SOLUTION: AI for training
Beyond Retro opted for the AI solution with avatars. This approach enabled them to:
- Centralize training content in the cloud
- Create avatars and simply switch the text as needed
- Quickly modify content in case of changes
- Instantly deploy training across all stores
- Offer content in multiple languages (you write once, you translate, the employee chooses their language)
A solution worth exploring: the Synthesia platform Synthesia platform, which enables precisely this type of creation.
Concrete and measurable RESULTS
The impact of this decision was immediate:
- Production of a new complete course every 2 weeks
- Effective training of 140 employees with a noticeable improvement in communication
- Rapid expansion into three new markets thanks to ease of training
- Centralized process enabling instant updates
Why it works for all types of businesses
The good news? This approach isn't just for large companies. SMEs, departments, and organizations of all sizes can adopt it to:
- Centralize their training content
- Focus on quality rather than logistics
- Easily deploy across multiple branches, franchises, or countries
- Ensuring a consistent message everywhere
How to get started with your AI training project
To implement your own AI-assisted training strategy :
- Identifies priority training courses that would benefit from standardization
- Choose an AI platform that suits your needs (such as Synthesia).
- Write your first script focusing on content, not technique.
- Create an initial test module and gather feedback from a few employees.
- Gradually roll out on a larger scale
Corporate training is evolving rapidly. By adopting AI like Beyond Retro, you can not only standardize your message, but also save valuable time and facilitate your expansion.
Want to learn more about how AI can be used to train your teams?
Contact me to discuss your specific case.
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