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Author: Steve Johnston

Steve Johnston helps organizations make better digital decisions before they choose tools. Drawing on hands-on experience in the field and a close eye on the innovations that actually matter, he steps in when execution goes off track: fuzzy priorities, missing standards, too much rework, fragile adoption. His approach focuses on clarity, the right sequence and measurable benchmarks to turn technology (AI included) into a lasting lever. Learn more: SteveJohnston.co | Newsletter and practical resources.

Before Quebec’s Law 25 Catches Up with You, Frame Your Use of AI

On May 1, 2026, La Presse Affaires ran the headline “Votre recours à l'IA au boulot pourrait être illégal” (Your use of AI at work could be ill…
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Steve Johnston May 28, 2026

Before you shop for AI, formulate your demand

The most useful thing you can do this week for AI in your SMB or organization needs no budget, no licence and no vendor demo. A pen, a sheet of paper,…
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Steve Johnston May 21, 2026

Organizational business intelligence: neither pure SaaS nor pure custom

Neither pure SaaS nor pure custom. For most organizations, the right setting is hybrid: a 70% common base shared with your peers, plus a 30% layer spe…
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Steve Johnston May 14, 2026

You’re closer than you think to a real architecture

The Microsoft 365 you already have. Your existing tools. AI to connect them all. How to build a custom architecture that holds together, without repla…
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Steve Johnston May 7, 2026
Your AI agent needs a black box. 11 times in CAPS. Ignored 11 times.

Your AI agent needs a black box

11 times in ALL CAPS. Ignored 11 times. What a July 2025 AI agent incident forces us to settle now: a faithful log, default flags, and validation cali…
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Steve Johnston April 30, 2026
25,000 agents.. Where do they go. on the org chart?

25,000 Agents. So What Goes on the Org Chart Now?

In 2026, McKinsey & Company operates with roughly 40,000 humans and 25,000 AI agents working side by side. The agents handle research, synthesis and repetitive…

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Steve Johnston April 23, 2026

Stop Hunting for the Right ERP. Build Your Ecosystem.

“Steve, we’d like you to find us an ERP that does the job. We’ve been evaluating options for a few months. I’d like a second…

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Steve Johnston April 16, 2026
80% still going. to American firms.. 15 years of European effort. What we can learn. |

Digital Sovereignty for SMBs: Lessons from Europe’s Path

80% of European cloud spending still goes to American firms, after 15 years of effort. What Quebec SMBs can learn from the European path.
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Steve Johnston April 9, 2026
Copilot moved where it matters.. AI is no longer a parallel tool. Now the question is how you govern it inside yo

Microsoft Copilot Wave 3: What It Really Changes for SMBs on M365

Article content For two years, Microsoft Copilot was everywhere on paper and nowhere in real workflows. Bing, Teams, Windows, a separate platform at copilot.microsoft.com. Six…

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Steve Johnston April 2, 2026
Market intelligence,. on its own.. ChatGPT Tasks, Power Automate and Copilot Notebook, week after week.

Automated Market Intelligence: How Exporters Turn Information into a Competitive Advantage

How to automate your market intelligence with ChatGPT Tasks, Power Automate and Copilot Notebook. Presented at the Grand Rendez-vous de l'Exportation,…
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Steve Johnston March 26, 2026
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SteveJohnston.co

P.Eng., MBA
Digital execution
systems architect

[email protected]
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